Account Registration
Only users aged 18 and above may register. Each person is allowed one account only. Providing accurate information is mandatory.
Deposits & Withdrawals
All financial transactions must go through verified methods. Identity verification (KYC) must be completed before any withdrawal.
Bonuses & Promotions
Each bonus carries its own wagering requirements. Misuse of bonuses may result in account termination.
Security & Privacy
Your personal information is protected. Data is not shared with third parties. SSL encryption is in use.
Table of Contents
1. Introduction & General Information
These Terms & Conditions Xgame Applies to the platform (https://xgame-baji.com) and all of its services. XgameBy accessing the website or creating an account, you are deemed to have automatically accepted these terms and conditions.
Xgame An internationally licensed online gaming and betting platform. We are committed to providing users in Bangladesh with a safe, transparent, and entertaining online gaming experience — and these terms and conditions have been established to ensure that experience remains fair and orderly.
Although these terms are written in Bengali, the English version shall be considered the legally authoritative text. In the event of any dispute, the English version will take precedence.
If you use the platform without reading these Terms and Conditions, no subsequent complaints will be entertained. Please read them in full.
2. Eligibility & Age Requirement
Xgame To use the platform, you must meet the following requirements:
- You must be at least 18 Years Users must meet the minimum age requirement. Minors are not permitted to use the platform under any circumstances.
- You do not reside in any country or region where online gaming is strictly prohibited by law.
- You hold a valid ID in your own name and are prepared to submit it for verification.
- You are registering on your own behalf, not on behalf of anyone else.
- You are using the platform voluntarily and with full awareness.
Xgame Age verification may be carried out at any time. If verification fails, the account will be suspended immediately and the associated funds may be withheld.
3. Account Registration & Management
XgameWhen registering on, you are required to provide accurate and up-to-date information. reserves the right to terminate accounts that provide false or misleading information. Xgamehas.
- Each individual may only hold One Account hold at any one time. If multiple accounts are found, all accounts may be suspended and funds forfeited.
- You are solely responsible for keeping your account password confidential. You are liable for all activity that occurs under your account.
- Selling, transferring, or renting your account to a third party is strictly prohibited.
- To update your account details, contact our support team and complete the verification process.
Keep your password strong — use a mix of uppercase letters, numbers, and special characters. Never share it with anyone.
4. Identity Verification (KYC)
Xgame complies with international Anti-Money Laundering (AML) regulations. As part of this, all users are required to complete an identity verification (Know Your Customer or KYC) process.
The following documents may be required during the KYC process:
- National ID (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Proof of payment method ownership
- Selfie or video verification (if required)
Withdrawals may be put on hold until KYC verification is completed. Xgame Additional documents may be requested at any time.
5. Deposit Policy
XgameTo deposit on , you must use a payment method registered in your own name. Deposits from third-party accounts will not be accepted.
- The minimum deposit amount may vary depending on the payment method.
- Instant deposits are available via Mobile Pay, Nagad, and Rocket.
- Bank transfers may take 1–3 business days.
- No additional charges are applied to deposits; however, your bank or mobile banking provider may impose their own fees.
- Suspicious transactions may be held for investigation.
If a deposit does not go through or you encounter any issue, contact the support team immediately. Keep screenshots of your transactions.
6. Withdrawal Policy
Xgame To withdraw winnings from , certain conditions must be met. These conditions apply equally to all users.
- KYC verification must be completed before any withdrawal can be processed.
- Withdrawals can only be made to the same payment method used for the deposit (with limited exceptions).
- To withdraw winnings from a bonus, the associated wagering requirements must be met.
- Mobile banking withdrawals are typically processed within 24 hours.
- Bank transfers may take 3–5 business days.
- After submitting a withdrawal request, cancellation may be possible within a limited time window.
Xgame reserves the right to investigate unusual or suspicious withdrawal requests. Funds may be temporarily held during the review process.
7. Bonus & Promotion Terms
Xgame A variety of bonuses and promotions are offered on a regular basis. Each bonus has its own terms, which must be read before use.
- Welcome Bonus: Offered to new members on their first deposit. Wagering requirements of typically 1x–30x apply.
- Free Spins: Usable on select slots games. Wagering requirements must be met before winnings can be withdrawn.
- Cashback Bonus: A portion of losses incurred during a specific period will be refunded.
- Reload Bonus: Offered at the time of a subsequent deposit.
General bonus terms:
- Bonuses must be used within a specified period after being credited, or they will expire.
- Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
- If bonus abuse or manipulation is detected, your account may be suspended.
- Xgame reserves the right to modify or withdraw any bonus at any time.
Read the specific terms of any bonus before claiming it. If wagering requirements are not met, the bonus and any associated winnings will be forfeited.
8. Betting & Gaming Rules
XgameThere are certain core rules governing all betting and gaming activity on that all players must follow.
- Once a bet is placed and the game has started, it cannot be cancelled.
- If a game remains incomplete due to a technical error Xgame reserves the right to void that bet or refund the original stake.
- In Sports Betting, if an event is cancelled, the bet will be refunded.
- Odds may change during live betting — the odds at the time the bet is placed are final.
- The game's RNG (Random Number Generator) is completely unbiased and certified by an independent third party.
- Minimum and maximum bet limits may vary for each game.
9. Prohibited Activities
The following actions Xgameis strictly prohibited on. Violation of this prohibition may result in immediate account termination and forfeiture of funds.
- Creating multiple accounts or using another person's account.
- Using artificial betting patterns to manipulate the bonus system.
- Using the platform for money laundering or concealing the source of illegal funds.
- Hacking, cracking, or accessing the platform's software through any unauthorized means.
- Engaging in fraudulent or deceptive behavior toward other users.
- Using automated bots or scripts to place bets.
- Abusive or inappropriate behaviour towards customer service staff or other users.
If fraudulent or deceptive activity is detected Xgame reserves the right to take legal action.
10. Security & Privacy
Xgame The highest-grade technology is used to protect your personal data. All data is secured with 256-bit SSL encryption.
- Your personal information is never sold or shared with any third party.
- Information may be disclosed in response to valid requests from law enforcement agencies.
- If you suspect unauthorized access to your account, contact support immediately.
- We advise against accessing your account over public Wi-Fi.
For our full Privacy Policy, visit our Privacy Policy Visit page.
11. Responsible Gaming
Xgame firmly believes in responsible gaming. Gaming is for entertainment — it should not be used as a means of income.
- Players can set their own deposit limits, session time limits, and loss limits.
- If you experience a gambling problem, please use the self-exclusion option.
- Information on professional support is available for problem gamblers.
- Parents and guardians also bear responsibility for keeping minors away from gaming.
For more details, visit our Responsible Gaming Visit page.
12. Account Closure & Termination
At any time, you can Xgame You may close your account. Email our support team and the process will be completed within 24 hours.
Xgamemay close or suspend an account for any of the following reasons:
- Violation of these Terms and Conditions.
- If fraudulent or deceptive activity is detected.
- Failure to complete KYC verification.
- If an account remains inactive for an extended period (typically 12 months).
- By order of a court or law enforcement authority.
Any legitimate funds will be returned prior to account closure; however, funds may be forfeited in cases of rule violations.
13. Changes to Terms
Xgame reserves the right to amend, modify, or update these Terms and Conditions at any time. Any changes will be announced via a notice on the website, along with the updated date.
For significant changes, a notification may be sent to your registered email. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Check this page regularly to stay up to date with any changes. The date of the latest update is shown at the top of the page.
14. Contact & Complaints
If you have any questions or concerns regarding these Terms and Conditions, please get in touch with us. Xgame Every complaint is taken seriously, with a firm commitment to reaching a resolution.
- Email: support@xgame-baji.com
- Live Chat: Live chat on the website (available 24/7)
- Response time: Responses are typically provided within 24 hours
For general enquiries, visit our FAQ page Check there — you'll find answers to the most frequently asked questions.
Key Highlights at a Glance
A summary of the most important aspects of the terms and conditions.
Strict Age Limit
Xgame is strictly for users aged 18 and above. Accounts belonging to minors will be closed at any time without notice.
A single account
Each individual may hold only one account. Multiple accounts will be treated as fraud and dealt with accordingly.
Transparent Transactions
All deposits and withdrawals are handled transparently. KYC verification ensures that every transaction is legitimate and secure.
Fair Bonus Policy
All bonus terms are clearly stated — no hidden conditions. Please read them carefully before claiming any bonus.
24/7 Support
Our Bangla-speaking support team is always here to help. Reach us via live chat or email.
Regular Updates
Xgame's Terms and Conditions are updated periodically. Users will be notified of any changes, and all updated terms will be clearly stated.